Telephone Customer Service Representative applicants have rated the interview process at M&T Bank with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Telephone Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at M&T Bank overall takes an average of 29 days.
Common stages of the interview process at M&T Bank as a Telephone Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 33%
Background check: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
The process was very easy and professional. Definitely felt relaxed and welcome. The hiring manager was very nice laid back. Make the whole process easy. Gave me some information about the company
Interview questions [1]
Question 1
Tell me about a time where you provided excellent customer service
I applied online. The process took 2 weeks. I interviewed at M&T Bank (Williamsville, NY) in Jan 2015
Interview
I got a call from the M&T human resource department and scheduled an appointment with a manager for an interview. Meet with the manager and hit it off right away. It was a very comfortable experience. The interview was informative, mostly customer service questions, questions pertaining to team work, and scheduling.
Interview questions [2]
Question 1
How do you handle working with different supervisors, and their different styles?