I applied online. The process took 1 week. I interviewed at MCI (Iowa City, IA) in Aug 2014
Interview
Pretty simple process. Had to take a really easy test that included problem solving and customer service questions. There were three steps for me to get hired. Had a phone interview to see if I was still interested. Then I had a one on one interview. 1 week later I came in and shadowed a position that I would be working in, if i took the job. Overall very stress free process.
Interview questions [1]
Question 1
None, very simple. Where do you see yourself...What do you want out of this job....etc
I applied through a recruiter. I interviewed at MCI in Nov 2025
Interview
It was a phone interview, mainly just asking about computer requirements and availability, as well as customer service based interview questions. And if all that goes well, they they would proceed.
After completing assessment, they never reply back. Sent so many emails to the HRs and even tried to call the recruitment team multiple times, but they never answered. They never let you know if you are hired or not. Worst experience ever.
I applied online. The process took 8 weeks. I interviewed at MCI (Regina, SK) in Dec 2024
Interview
The interview process is quite lengthy as you then to progress from one stage to another ,there quite a lot of repetition as you get to answer similar answers with just a few additions in the next stage.