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      MCI

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      MCI reviews

      3.2

      55% would recommend to a friend

      (513 total reviews)
      avatar

      Anthony Marlowe

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.1

      Senior management

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      513 reviews
      5.0
      Jul 1, 2026

      Empowering environment with strong growth opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

      Cons

      If you're not open to change and flexibility this company is not for you.

      5.0
      Jun 18, 2026

      Outstanding training program with supportive trainers

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training I received at MCI has been outstanding and has prepared me exceptionally well for my role. The trainers are knowledgeable, patient, and genuinely invested in helping employees succeed. The training program provided a thorough understanding of company policies, systems, and customer service expectations while offering hands-on experience that built my confidence. I especially appreciate the supportive learning environment and the continuous guidance provided throughout the process. Thanks to MCI's comprehensive training, I feel well-equipped to deliver excellent customer service and contribute positively to the team from day one.

      Cons

      There are not any here.

      Viewing 1 - 3 of 513 Reviews
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      ReviewsMCI reviews

      Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.