I applied through other source. I interviewed at MSC Cruises (Bitonto) in Nov 2025
Interview
Il colloquio é stato perfetto, mi sono sentita a mio agio. La recruiter mi ha posto varie domande a cui ho saputo rispondere nelle varie lingue ossia inglese e spagnolo. Al termine mi ha mandato una mail con l’offerta di lavoro
Passing CV and English Test, and at the headquarters interview, an interviewer and an English interview were conducted in a Japanese speaking test at the Japanese branch, and the interview was quite long. The progress was fast, but the Japanese interview failed.
I applied online. The process took 4 weeks. I interviewed at MSC Cruises (Sorrento, LA) in Oct 2016
Interview
By skype in 5 minutes with very personal questions according to your experience. Be very calm and bring up you working experience so far. They need people more than you need them. Trust it.
Interview questions [1]
Question 1
Please, tell us how you can bring your knlowedge to the position
Guest Service Agent applicants have rated the interview process at MSC Cruises with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at MSC Cruises overall takes an average of 37 days.
Common stages of the interview process at MSC Cruises as a Guest Service Agent according to 2 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Presentation: 25%
Skills test: 25%
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