I applied online. I interviewed at MSC Cruises (Naples) in Oct 2018
Interview
After I applied online, they called me for an interview. We were 4 people. They gave us a form to fill out with our personal details, our work experiences etc. Then we did a presentation in english for testing our knowledge of the language. Languages are very appreciated. After that, everyone did an interview one on one. The recruiter asked me about my work experiences, about my motivation, about my availability to work on shifts etc.
I applied online. I interviewed at MSC Cruises (Naples) in Mar 2019
Interview
Vari step di selezione anche un pò ardui, primo step telefonico, poi in italiano in sede con il responsabile di reparto, e poi con un'altra addetta alle risorse umane in inglese
Interview questions [1]
Question 1
quali sono i tuoi punti deboli, quali sono le tue aspirazioni, perché ti sei candidata per quella posizione, perché hai scelto questa mansione
B2B Contact Centre Agent applicants have rated the interview process at MSC Cruises with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at MSC Cruises as a B2B Contact Centre Agent according to 1 Glassdoor interviews include:
Background check: 20%
Group panel interview: 20%
Drug test: 20%
Presentation: 20%
One on one interview: 20%
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