I applied online. The process took 3 days. I interviewed at Maggiano's (Woodland Hills, KY) in Aug 2021
Interview
The interview process was quick at this location. It is probably because they understaffed due to the whole pandemic. If you need a job quick, this is the place to go! I would suggest you do any position but the host. No tips.
Interview questions [1]
Question 1
How much experience in the food industry do you have?
Thorough and two rounds of interview. One was 15 min long the other was 30 min. Depends on who interviews you but overall pretty simple and make sure to have some sort of basis to talk about.
Interview questions [1]
Question 1
When is a time you faced a challenge and how did you resolve it.
Went great, easy not difficult at all. It was only interview and lasted about 15 minutes. Explained how the restaurant works and what hosting duties would intel. Met with AGM and GM and was hired on spot.
Interview questions [1]
Question 1
Customer service experience, How would you handle guest issues, prior experience if any.
I applied online. I interviewed at Maggiano's (Washington, DC) in Oct 2021
Interview
I interviewed with "O.T." (?). Very rushed and did not care about my qualifications, only availability. Might have been racist. Called me by the wrong name as if it was not on the paper in front of him. Asked intrusive questions about why I was leaving my current job. While I waited 30 mins to be interviewed, I heard him get a bit rude with customer on the phone, and from his end of the call, I could tell it was a minor issue that I would have handled much better had I been the host.
Interview questions [1]
Question 1
What is your availability?
Why are you leaving your old job?
Host applicants have rated the interview process at Maggiano's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Host roles take an average of 5 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Maggiano's overall takes an average of 7 days.
Common stages of the interview process at Maggiano's as a Host according to 12 Glassdoor interviews include:
One on one interview: 50%
Personality test: 21%
Presentation: 7%
Background check: 7%
Skills test: 7%
Other: 7%
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