Front Desk Agent applicants have rated the interview process at Marriott International with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 73.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 11 days to get hired, when considering 194 user submitted interviews for this role. To compare, the hiring process at Marriott International overall takes an average of 17 days.
Common stages of the interview process at Marriott International as a Front Desk Agent according to 194 Glassdoor interviews include:
One on one interview: 28%
Drug test: 17%
Background check: 13%
Skills test: 11%
Phone interview: 9%
Personality test: 8%
Presentation: 4%
Group panel interview: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Marriott International (Rochester, NY) in Jun 2019
Interview
Phone, then interview with front desk supervisor, then property manager, then background check before formal offer. It was pretty seamless and I'm just going to fill 30 words at this point
I interviewed at Marriott International (Melbourne)
Interview
Easy and quick. Lot of situation questions, and follow with behavioural questions. If you have experience you will be able to answer easily.
If no experience, need to prepare in advance for different situations in people facing industry.
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience