I applied to the London office and my interview process went as follows - 1) A 30 minute casual interview. 2) A 24h hour 2 part challenge that consisted of an Excel task and a written, attention to detail task. 3) 4 onsite interviews. The interview process was good, I was kept in the loop throughout and the interviewers were all very friendly. Having said this, I noticed a few areas of improvement in the process. I did not get an offer based on my 'lack of motivation for the company' - which I still cannot comprehend given the circumstances.

I was contacted by a recruiter while only passively looking for other career options, but by the end of the interview process, I was onboard! The process started with a phone screen, then an interview with an analyst for an hour that was mostly behavioral with two small technical questions, one on excel and the other on a general "how would you approach your client if you knew you couldn't fulfill your promised deadline?" I ended up talking a lot about the company culture/onboarding which made me excited for the next round! I then had a 24 hour challenge, as others have mentioned, with an excel challenge for data analysis and one "business" case-- very similar to work I had done before, so did not find it too difficult based on past work experience. The last round was a series of 3 1-hour interviews, all completed via Skype with Managers and above. These were a combination of brain teasers, 1 excel question, and more general behavioral questions. I very much appreciated that the recruiters were in constant contact with updates on my progress through the process and responded timely-- made the process a lot more transparent and took the stress off the logistics and allowed me to focus on the interviews. I also appreciated that I was invited on-site to talk with the team in person/attend a happy hour to get a feel for the office/ask questions that I had thought of that I didn't ask before, and was told I was receiving an offer then.

After receiving feedback that I passed the final round interview, the recruiter said she just needed to check references and my transcript before giving me an offer. I was told by another Medallia employee that I basically got the job offer and that the fact checking was just a formality. Almost 3 weeks after I received this notification, I was told I would not be extended an offer. I have a feeling this was because my GPA did not match their standards, which was absurd as I had clearly stated my GPA in my resume before the interview process started and I still made it past all of the interview rounds (including the Challenge). I asked my references how their talks with Medallia went, and I was informed that the recruiter grilled my reference on the reason for my low GPA, which was unprofessional and unnecessary. I am disappointed in this process as I was looking forward to working for this company for the months that it took to complete the interview process. I feel I am qualified to be hired as I made it through all of the interview rounds, and I can't believe I did not get an offer because of something like my GPA that could have easily been addressed in the beginning. I sincerely hope that no one else has an experience similar to mine. The recruiter was wonderful and the employees are all amazing, but I am still in shock as to the unprofessional manner of this process. My friend had a similar experience interviewing with Medallia a few months ago and she was heartbroken over the process as well. I would hate to see a great company's reputation become tarnished over something such as unprofessional recruiting practices.