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      Medallia

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      Client Success Manager Interview

      Apr 7, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Medallia in Mar 2025

      Interview

      The process was extremely long, I had a total of 3 interviews of out 5 for basically a sales job. It was a very useless and lengthy process for no reason and most of the interviews were conversational. If you can't understand if a person is qualified after 3 interviews or less, your process is broken. Needing 5 interviews to figure out if someone is qualified means your company does not know how to hire.

      Interview questions [1]

      Question 1

      Mainly asked about my background and experience and I time where I had managed customers in the past.
      Answer question

      Medallia interviews FAQs

      • Candidates applying for Client Success Manager roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Medallia overall takes an average of 30 days.
      • Common stages of the interview process at Medallia as a Client Success Manager according to 1 Glassdoor interviews include:

        Presentation:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Director(60) ;
        2. Software Engineer(49) ;
        3. Sales(40) ;
        4. Senior Software Engineer(40) ;
        5. Senior Analyst(24) ;
        6. Sales Development Representative (SDR)(23) ;
        7. Software Engineer II(20) ;
        8. Analyst(18) ;
        9. Program Manager(18) ;
        10. Solutions Consultant(18) ;
        11. Manager(15) ;
        12. Account Executive(14) ;
        13. Professional Services(14) ;
        14. Director(12) ;
        15. Customer Success Manager(11) .


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    • Jobs at Medallia

      3 jobs in United States
      Senior Manager, Services Consulting
      McLean, VA
      ·
      $120K - $180K /yr
      (Employer provided)
      View job
      Senior CX Advisor
      McLean, VA
      ·
      $126K - $171K /yr
      (Employer provided)
      View job
      Professional Services Sales Manager
      United States
      ·
      $88K - $115K /yr
      (Employer provided)
      View job
      View all Client Success Manager Jobs