I applied online. The process took 1 day. I interviewed at Medica (Minnetonka, MN) in Jun 2019
Interview
The interview was great. The interviewer was upfront with questions and I felt prepared going in. After the interview they got back to me quickly with a job offer which was nice.
I applied through a staffing agency. The process took 3 weeks. I interviewed at Medica (Minnetonka, MN) in Jul 2018
Interview
I was hired through a contracting agency, Avenica. They placed me with Medica, for a trial contacting period of 3 months. After this period was up, I was hired full time.
Interview questions [1]
Question 1
To describe a recent customer service incident dealing with an unhappy customer
I applied through a staffing agency. The process took 2 weeks. I interviewed at Medica (Minnetonka, MN)
Interview
The basic interview with 5-6 questions. Lasted about 30 minutes. There was only 1 interview and it was one on one with a supervisor from the department. Called with offer the next day.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond in your prior work experiences.
Health Plan Specialist applicants have rated the interview process at Medica with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Health Plan Specialist roles take an average of 15 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Medica overall takes an average of 20 days.
Common stages of the interview process at Medica as a Health Plan Specialist according to 6 Glassdoor interviews include:
One on one interview: 24%
Drug test: 19%
Phone interview: 14%
Presentation: 10%
Background check: 10%
Skills test: 10%
Personality test: 5%
Group panel interview: 5%
IQ intelligence test: 5%
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