Customer Service Representative applicants have rated the interview process at Mercedes-Benz Group with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 69.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Mercedes-Benz Group overall takes an average of 31 days.
Common stages of the interview process at Mercedes-Benz Group as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 33%
Background check: 17%
Presentation: 17%
One on one interview: 17%
Skills test: 17%
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Very fast and easy process. They were very friendly and helpful, making you feel comfortable. They try to offer the job offer that adapts you the most. Very interested in in your goals, even offering a relocation and welcome package.
I applied online. I interviewed at Mercedes-Benz Group (Maastricht)
Interview
I had an online interview with two people, and the atmosphere was friendly. However, since they have multiple candidates, I could tell they were in a rush—especially the HR guy, who spoke really fast.
Interview questions [1]
Question 1
How does your previous experience related to this role?
I applied online. The process took 1 day. I interviewed at Mercedes-Benz Group (Maastricht) in Aug 2024
Interview
Recruiter sent me two invitations in two different days , first day 30 to talk about my experiences minutes, second day 90 minutes for assessment. They changed the plan with no advice and asked me to stay at the meeting the first day for 1 hour and a half. Didn't have time to prepare for the assessment. Very rude