Guest Experience Host applicants have rated the interview process at Merlin Entertainments with 1.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 72.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Experience Host roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Merlin Entertainments overall takes an average of 19 days.
Common stages of the interview process at Merlin Entertainments as a Guest Experience Host according to 6 Glassdoor interviews include:
One on one interview: 27%
Group panel interview: 18%
Drug test: 18%
Background check: 9%
Phone interview: 9%
Skills test: 9%
IQ intelligence test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Merlin Entertainments (Sydney)
Interview
First there were group activities, including ice breakers and a competition - test how you work as a team. Followed by one-on-one interviews where they asked questions. It was a very chill atmosphere, made you feel comfortable.
Interview questions [1]
Question 1
Provide an example of how you create a great guest experience.
I interviewed at Merlin Entertainments (Los Angeles, CA)
Interview
Easy, quick simple. More talking getting to know each other and how to hold conversations. Interviewer was friendly, laughed at my jokes and was easy to speak to. Few questions were about previous experiences, why I think I would be a good fit for the position. Asked if I knew about the company or had visited or any of their other places.
It starts as a Group interview with a few different role playing and small group activities. After this, half the group was sent away and those who stayed had Individual interviews.
Interview questions [1]
Question 1
Availability, experience dealing with crowds, customer service