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      Merlin Entertainments

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      Merlin Entertainments interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Guest Experience Host(44) ;
        2. Host(33) ;
        3. Ride Operator(31) ;
        4. Manager(23) ;
        5. Ride Host(20) ;
        6. Actor(16) ;
        7. Retail Assistant(15) ;
        8. Actor/Performer(14) ;
        9. Duty Manager(14) ;
        10. Guest Experience(14) ;
        11. Admissions Host(12) ;
        12. Assistant Manager(12) ;
        13. Food and Beverage(12) ;
        14. Food and Beverage Assistant(12) ;
        15. Rides and Attractions Host(12) .


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      Contact Centre Agent Interview

      Apr 19, 2017
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Merlin Entertainments (Sydney) in Feb 2013

      Interview

      Phone interview, Then face to face group interview after the face to face group we were then broken off into individual interviews for a more in depth series of behavioural questions , A week later you were informed of whether you were successful or not reference checks were completed then a letter

      Interview questions [1]

      Question 1

      Name a time you dealt with a difficult customer and advise the process you took
      Answer question

      Jobs at Merlin Entertainments

      5 jobs in United States
      LEGOLAND CA NIGHT AUDITOR PT
      Carlsbad, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      EVENT COORDINATOR, NORTH AMERICA
      Orlando, FL
      ·
      $55K - $55K /yr
      (Employer provided)
      View job
      ADMINISTRATIVE ASSISTANT
      Columbus, OH
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      LEGOLAND CA DAY PARK RANGER-PT
      Carlsbad, CA
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      LEGOLAND CA OVERNIGHT PARK RANGER
      Carlsbad, CA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Contact Centre Agent Jobs