I applied online. I interviewed at Merlin Entertainments
Interview
Virtual interview about customer service with immediate feedback when I completed the interview process. Really kind staff and lovely people. Ask about leadership and customer service a lot, about real experiences as well.
Interview questions [1]
Question 1
Example of leadership. Example of customer service.
I applied online. The process took 3 weeks. I interviewed at Merlin Entertainments (London, England) in Mar 2026
Interview
A group interview revolving around team-building exercises and scenario-based questioning. When working and presenting things as a group, it can be difficult to make a strong impression when everyone only has a line or 2 to say so that everyone gets to speak.
Interview questions [1]
Question 1
They gave a list of scenarios that might arise and asked us to put them in order of priority.
I applied online. The process took 3 weeks. I interviewed at Merlin Entertainments (London, England) in Jul 2021
Interview
First I applied and got invited to a recruitment day which took place on Zoom. If you are successful at this stage you will be invited to an in person, one-to-one interview.