Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Merlin Entertainments

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Merlin Entertainments reviews | Merlin Entertainments jobs | Merlin Entertainments salaries | Merlin Entertainments benefits
      Merlin Entertainments interviewsMerlin Entertainments Customer Service interviewsMerlin Entertainments interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Feb 27, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Merlin Entertainments in Mar 2019

      Interview

      From application to invite to interview, the process was quick and efficient. The interviewers done well to put me at ease and provided further information on the role prior to the interview questions.

      Interview questions [1]

      Question 1

      What experience do you have that you can bring to the role?
      Answer question

      Other Customer Service Interview Reviews for Merlin Entertainments

      Customer Service Interview

      Oct 21, 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Merlin Entertainments in Jul 2009

      Interview

      the interview was very basic. they asked you what fruit you'd want to be. It consisted of "what objects would you take with you on a island" if you smile a lot, and laugh you're pretty much in. first interview is with HR, and then you interview with a manager and they pretty much talk about themselves the whole time.

      Interview questions [2]

      Question 1

      what kind of fruit would you be?
      Answer question

      Question 2

      how do you deal with negativity in the workplace?
      Answer question

      Merlin Entertainments interviews FAQs

      • Customer Service applicants have rated the interview process at Merlin Entertainments with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Merlin Entertainments overall takes an average of 19 days.
      • Common stages of the interview process at Merlin Entertainments as a Customer Service according to 1 Glassdoor interviews include:

        Personality test:  33%

        One on one interview:  33%

        Group panel interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Guest Experience Host(44) ;
        2. Host(33) ;
        3. Ride Operator(31) ;
        4. Manager(23) ;
        5. Ride Host(20) ;
        6. Actor(16) ;
        7. Retail Assistant(15) ;
        8. Actor/Performer(14) ;
        9. Duty Manager(14) ;
        10. Guest Experience(14) ;
        11. Admissions Host(12) ;
        12. Assistant Manager(12) ;
        13. Food and Beverage(12) ;
        14. Food and Beverage Assistant(12) ;
        15. Rides and Attractions Host(12) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Merlin Entertainments

      20 jobs in United States
      BUBBLE PLANET GUEST EXPERIENCE HOST
      Tempe, AZ
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      GUEST EXPERIENCE HOST
      Atlanta, GA
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      RETAIL GUEST EXPERIENCE HOST- SEA LIFE ARIZONA
      Tempe, AZ
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      GUEST EXPERIENCE HOST
      Schaumburg, IL
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      GUEST EXPERIENCE HOST (STREET TEAM)
      Las Vegas, NV
      ·
      $14 - $14 /hr
      (Employer provided)
      View job
      View all Customer Service Jobs