I applied online. The process took 1 week. I interviewed at Merlin Entertainments in Mar 2019
Interview
From application to invite to interview, the process was quick and efficient. The interviewers done well to put me at ease and provided further information on the role prior to the interview questions.
Interview questions [1]
Question 1
What experience do you have that you can bring to the role?
I applied in-person. The process took 3 weeks. I interviewed at Merlin Entertainments in Jul 2009
Interview
the interview was very basic. they asked you what fruit you'd want to be. It consisted of "what objects would you take with you on a island" if you smile a lot, and laugh you're pretty much in. first interview is with HR, and then you interview with a manager and they pretty much talk about themselves the whole time.
Customer Service applicants have rated the interview process at Merlin Entertainments with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Merlin Entertainments overall takes an average of 19 days.
Common stages of the interview process at Merlin Entertainments as a Customer Service according to 1 Glassdoor interviews include:
Personality test: 33%
One on one interview: 33%
Group panel interview: 33%
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