Customer Service Associate applicants have rated the interview process at Michaels with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 5 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Michaels overall takes an average of 12 days.
Common stages of the interview process at Michaels as a Customer Service Associate according to 6 Glassdoor interviews include:
Drug test: 22%
IQ intelligence test: 22%
One on one interview: 22%
Presentation: 11%
Group panel interview: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at Michaels (Wayne, NJ) in Sep 2018
Interview
Mostly asked questions to get to know me. Asked minimal questions about experience.
Asked minimal scenario questions. They were very nice in interview, asked me anything I wanted to ask him.
Interview questions [1]
Question 1
If a customer was upset about expired coupon how would you handle it?
If you love crafts and don't mind memorizing where a million things are, you should do pretty well. I was emailed and then we set up an interview in the next few weeks. Group interview was fun, wanted someone with reliable availability
Interview questions [1]
Question 1
If you could only pick one craft to do for the rest of your life, what would it be?
This was a simple interview process and the managers were very nice. I walked in the store with my resume and landed an on the spot interview. Within a few days I was notified that I got the position.
I applied online. I interviewed at Michaels (St. John's, NL) in Aug 2020
Interview
brief. told me about the role. asked about my resume, what i was doing in university and offered me the job on the spot. Store manager was the interviewer, she was nice