Customer Service Representative (CSR) applicants have rated the interview process at Michigan State University with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 79.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Michigan State University overall takes an average of 29 days.
Common stages of the interview process at Michigan State University as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
Presentation: 20%
Drug test: 20%
One on one interview: 20%
Personality test: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
STAR Format. The STAR interview question format is a structured technique used by employers to assess a candidate's competencies and behavior in specific situations. STAR stands for Situation, Task, Action, and Result. When responding to a STAR interview question, candidates are encouraged to provide detailed and concrete examples from their past experiences to demonstrate their skills and abilities.
Interview questions [1]
Question 1
This question is not applicable. Follow STAR question format.
I applied online. I interviewed at Michigan State University (East Lansing, MI)
Interview
Relaxed sit down interview with supervisor. We discussed my schedule, what would make me fit for the position, and the details of the position. It was a fairly informal conversation.
I applied online. The process took 2 weeks. I interviewed at Michigan State University (East Lansing, MI) in Aug 2019
Interview
Interview process for this job as a customer service representative which is placed in east landing Michigan and is a job that is held at Michigan state university was that the interview was tedious and have to know your stuff and be informative on the job at hand.