The process took 1 day. I interviewed at Mural in Jul 2021
Interview
I had a call with a recruiter for this position. At the start of the call, I was told the position I applied for had changed, and that there are other shifts internally within the company. After discussing my background, I was told that I don't quite have enough years of experience but that I could be considered in the future for other positions. While the recruiter was very nice and transparent in the call, I would've liked more of a heads up on the experience and position changes going into the conversation.
Interview questions [1]
Question 1
Describe a time when you dealt with ambiguity in your role
I applied through a recruiter. The process took 2 weeks. I interviewed at Mural (Barcelona) in Sep 2022
Interview
I think they were just which were the potential candidate without the intention of hiring, the interview went very well, and I was expecting a positive feedback for the next step, but was not like that.
Interview questions [1]
Question 1
Past Experience, and how to deal with difficult customer
I applied online. The process took 4 weeks. I interviewed at Mural (Milan) in Jan 2022
Interview
Clear, professional and great process. It includes few steps and interviews with different persons: Hr, hiring manager, a practical exercise, a team member and a C-level manager. Each step has been clear, and I received clear feedback. I really enjoyed the process.
Interview questions [1]
Question 1
Tell us about your experience. What do you do in your daily activities? Why do you want to work with us?
Customer Success Manager applicants have rated the interview process at Mural with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Mural overall takes an average of 23 days.
Common stages of the interview process at Mural as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 17%
Presentation: 17%
Background check: 17%
One on one interview: 17%
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