Is it hard to get hired as a Collector at Navient?

Collector applicants have rated the interview process at Navient with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Collector at Navient?

Candidates applying for Collector roles take an average of 14 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Navient overall takes an average of 12 days.

Where can I find Navient interview experiences by job title?

Customer Service Representative (122) ; Customer Service Representative (CSR) (28) ; Collector (23) ; Collections Specialist (21) ; Customer Care Specialist (17) ; Customer Resolution Specialist (13) ; Loan Servicing Specialist (13) ; Supervisor (13) ; Covid-19 Contact Tracer (11) ; Debt Collector (11) ; Collector I (10) ; Manager (10) ; Bilingual Customer Service Representative (9) ; Call Center Representative (9) ; Team Lead (9)

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Navient

Navient Collector interview questions

based on 7 ratings - Updated Jul 5, 2023

Easy interview difficulty

Mixed interview experience

How others got an interview

80%
Applied online
Applied online
20%
In Person
In Person

Interview search

7 interviews

Collector Interview

Jul 5, 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Navient (Oahu Island)

Interview

It’s was pretty simple. The interview lasted no more than 20 minutes. They asked no more than 10 questions. I was able to get the job. The interview went well.

Interview questions [1]

Question 1

Why do you want to work here? Tell me about yourself?

Answer question

Collector Interview

Jun 25, 2022

Anonymous employee

Accepted offer

Negative experience

Easy interview

Application

I interviewed at Navient

Interview

It was quick and easy just asked basic questions what did you do before, how do you handle difficult people, why would you be a good fit for company. How dependable are you

Interview questions [1]

Question 1

What was your previous job

Answer question

Collector Interview

Apr 18, 2019

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied in-person. The process took 4 weeks. I interviewed at Navient (Muncie, IN) in Jan 2018

Interview

Talk, walk thru call center ask about experience and how I could go from more customer service to collecting easily .. made sure everything was done to start on the day you are supposed to start. Made sure pay was set up correctly.

Viewing 1 - 5 of 7 Interviews

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Navient

Navient Collector interview questions

Easy interview difficulty

Mixed interview experience

How others got an interview

Interview search

Collector Interview

Collector Interview

Collector Interview

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