I applied online. The process took 3 weeks. I interviewed at Neighborhood Healthcare
Interview
Interview was about 15 to 20 minutes total with a serious of long questions requiring detailed answers. Questions throw you off guard as they are so specific and require real life scenario answers. Only 1 interview required with a panel of 3 interviewers. They were very nice but I didn't see the need of why so many had to be there.
Interview questions [1]
Question 1
Tell me how you deal with office gossip or an angry patient. How do you stay in hippa guidelines. What qualities would you bring.
I applied online. The process took 4 weeks. I interviewed at Neighborhood Healthcare (San Diego, CA) in Oct 2024
Interview
It was a normal process, but I was interviewed by three people. Each of them had different kinds of questions. The last one asked in Spanish because I applied for a bilingual position. The question was how would you handle a situation when a patient is angry.
Interview questions [1]
Question 1
What is more important to you when choosing a company to work for?
Patient Services Representative applicants have rated the interview process at Neighborhood Healthcare with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Services Representative roles take an average of 26 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Neighborhood Healthcare overall takes an average of 21 days.
Common stages of the interview process at Neighborhood Healthcare as a Patient Services Representative according to 2 Glassdoor interviews include:
Group panel interview: 50%
Presentation: 25%
Background check: 25%
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