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I really appreciate you providing us feedback, and I apologize for the poor experience you had with us. My name is Mel, and I oversee the recruiting process for Nestlé Purina. What you went through is unacceptable and we take full responsibility for poor customer service. Please accept my apology. I have addressed this situation with the appropriate recruiting team. I assure you this type of experience is not how we train our people and, in most cases, candidates have a much better experience. If you would like to discuss this further please reach out to me at purinajobs@purina.nestle.com. I would very much like more information so that we can use this as a learning opportunity. Again, thanks for taking the time to provide us with this feedback. - Mel K., Director, Talent Sourcing