From beginning to end this was a great experience. The recruiter, team and manager I interviewed with were all really passionate about the company and the product, and really made me want this job more than any other company i've dealt with. The first interview was a chat with the recruiter who was passionate and informed. You could tell she knew what she was talking about and not just reading off a sheet like a lot of others. Next came an hour-long interview, half-hour with my potential manager and a member of the team. The manager followed a STAR driven approach but posed some interesting scenarios and was able to follow on with more of a conversation than a Q&A. If you are prepared this will be easy for you. The next half was with a member of the team and was more technical. They asked me about languages and frameworks i'd used, projects i'd done and experience with cloud services. The next stage was a technical challenge. I basically had to install the product using an agent of my choice, and come up with a technical support scenario for resolving an installation issue. This was in the form of an email conversation with a customer and was very interesting, and a good challenge as it shows both that you understand the process, your style of customer interaction and that you can empathise with customers and see things from their perspective. The final interview was with 2 managers from TSE and was 1 hour long. It was similar to the first interview but they went into more detail on the role, managing styles, goals within the role, my personal goals and working styles. I asked a lot of questions aswell which they liked so bring as many as you can and show how passionate you are. They were also really accommodating when I informed them I had received another offer so they sped up the process for me. Overall it was a great experience, and relatively easy as I was well prepared and really interested in the product.