Support Customer Experience Manager applicants have rated the interview process at New Relic with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Customer Experience Manager roles take an average of 23 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at New Relic overall takes an average of 27 days.
Common stages of the interview process at New Relic as a Support Customer Experience Manager according to 2 Glassdoor interviews include:
Phone interview: 40%
Group panel interview: 20%
One on one interview: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at New Relic in Aug 2018
Interview
1st a phone screen with the recruiter followed by a phone screen with the Hiring Manager. A week later I was brought onsite to meet the team for a 3 hour interview.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer experience. How did you handle it?
I applied online. The process took 4 weeks. I interviewed at New Relic (Portland, OR) in Jun 2021
Interview
The interview process was quick and transparent. From the time I applied to the day I got the offer, was one month. I met with the following:
- Recruiter interview (30 min - phone)
- Hiring Manager interview (30 min - phone)
- Panels (3-30 min video interviews back to back to back)
- VP interview (30 minutes - video)
Be sure you can speak to why you want the role you're applying for, why this company, and do research on the company.