Technical Support Engineer applicants have rated the interview process at New Relic with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 25 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at New Relic overall takes an average of 27 days.
Common stages of the interview process at New Relic as a Technical Support Engineer according to 29 Glassdoor interviews include:
Phone interview: 29%
Group panel interview: 18%
One on one interview: 17%
Presentation: 12%
Skills test: 7%
Drug test: 7%
IQ intelligence test: 4%
Background check: 3%
Other: 1%
Personality test: 1%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 6 weeks. I interviewed at New Relic (Portland, OR) in Jun 2015
Interview
I was contacted by a recruiter about the position. It started out with coffee with the recruiter and a employee to inform me about the whole process. I then had a phone screen where the interviewer asked me about just a bit of my background. I then had the Heroku challenge which took some time to figure out what they wanted but ended up being pretty easy. It was then onto a tech screen which I felt went pretty well.
It was at this point that I was told that they wanted to have coffee with me again because since I am right out of college, they wanted to make sure I was professional. So I had coffee with a manager of one of the teams which went really well and was onto the final round interview.
The final round interview was 6, half hour interviews. They were checking a lot of my personable skills, nothing extremely technical. I thought I did really well and was told I would be contacted by the end of the week.
After the interview, I sent one of the people I interviewed with a thank you email, but I also asked about salary. I never received a response from this so I assumed I would just hear back the next day.
My recruiter called me to inform me that I didn't get the job for two reasons. One reason was that they thought I was using this position as a foot in the door for the company to move up. The second reason was that I sent an email asking about salary. There was nothing about how I was as a person or my skills were lacking, it was just those two reasons. I was framed because of my background, age, and experience and incorrect assumptions were made.
Overall, I enjoyed the people I interviewed with. It was a position I was looking forward to, but I believe the reasons I didn't get the job are BS.
I applied through an employee referral. I interviewed at New Relic (Bengaluru) in Dec 2024
Interview
I attended 3 rounds of 1 hr long interview.
1st round was technical assessment. basic knowledge on any specified programming language is being tested. the other two rounds were focused on determining humanitarian values and other behavioural assessment
I applied through an employee referral. The process took 1 week. I interviewed at New Relic in Mar 2024
Interview
I applied through an employee referral. The process took 2 weeks.I interviewed at New Relic in March 2024
Interview
First round was technical round covering technical aspects and behavioral question related to TSE role. Second Round was Hiring Manager round covering basic behavioral questions. Third round was Take home assignment in configuring new relic agent in a demo project.Fourth round was again technical round covering basic technical and behavioral questions. Final Round was HR round covering more details about job role and salary negotations.The interview process is very quick and transparent
Interview questions [1]
Question 1
How to Handle a difficult customer?
How to handle a situation where you are not unaware of the solution
Started with screening call. Then interviews with hiring managers. Fair, asked good questions. Good people. I thought they were thorough but not overly aggressive. All well done by their team overall.