I applied online. The process took 2 weeks. I interviewed at Nordstrom in Jan 2018
Interview
In person interview that just reviewed your customer service background and deemed if you were fit or not for this position. You meet one on one with the manager and go through typical customer service questions.
Interview questions [1]
Question 1
What was a hard situation with a customer that you have had to resolve by yourself
I applied online. The process took 1 week. I interviewed at Nordstrom
Interview
Applied online and got a call scheduling an interview within a week. The interview was very casual, I sat down with an employee and answered their questions then I waited and had a second interview with the manager. The interview was a fun experience overall and I could tell that they were looking for someone quirky and able to make jokes/have fun. Within two days of the interview, I got a call asking me to complete my application online and the next day, I got a call with the job offer!
Interview questions [4]
Question 1
give an example of a time you gave excellent customer service
I applied online. The process took 3 weeks. I interviewed at Nordstrom (Thousand Oaks, CA) in Sep 2016
Interview
I applied online, I didn't follow up with them (as I had to with another popular company, in which It didn't even pay off) and I got a call a week later for an interview. Had the interview a week later! Was about 10 minutes long. Offered me a coffee for free. Manager was super nice and we actually bonded over our educational experience and career goals. He asked me a few questions. Pretty much told me in the interview he wanted to hire me. Disclosed everything in the interview that I would have asked. I got a call a half hour later after the interview, and he offered me the job. I accepted the offer, and start next week
Barista, Ebar applicants have rated the interview process at Nordstrom with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Barista, Ebar roles take an average of 8 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Barista, Ebar according to 9 Glassdoor interviews include:
One on one interview: 37%
Phone interview: 16%
Skills test: 11%
Personality test: 11%
Drug test: 11%
IQ intelligence test: 5%
Presentation: 5%
Background check: 5%
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