Marketing Management Trainee applicants have rated the interview process at Norfolk Southern with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
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The interviewing process for NS is lengthy but thorough. The fist step is a phone interview in which basic questions are asked such as previous work experience and the challenges you occurred, how you handled them, how the skills learned can be transferred to the position at NS. The phone interview lasts about 30-45 minutes normally. I was asked for an interview in person in Norfolk about a week and a half later. They flew me down to Norfolk where we had a meet-and-greet dinner the night before the day of the interviews. During this dinner we chatted with other applicants - about 30-40 there for the 10 positions available - and were able to talk with our interviewers. The next day we had 3 interviews, lasting 1/2 hour each I believe. The first interview was with 3 people, second was with 5 people and 3rd with 4 people. They asked basic interview questions that if properly prepared for, are not all too challenging. I had a great experience with all of my interviewers and felt comfortable enough to be candid on a professional level.
Interview questions [1]
Question 1
A client wants to transport material X from location A to location B, what questions would you ask the client to properly price the shipment. This one threw me for a bit of a loop because it was a total direction change in the interview. All the questions previously had been about myself so this one caught me slightly off guard.
I applied through college or university. I interviewed at Norfolk Southern in Feb 2015
Interview
I applied online prior to a career fair at my school, and then approached them at the career fair to let them know I was very interested. I went to the info session the day before the actual career fair, and was the only person who attended. I thought, "this is great!" I told the recruiter EXACTLY what position I wanted, why, and how I would be a great fit. I also have a family member who has been working in said department for like 20 years. Next day dropped off my resume at the career fair, was immediately scheduled an interview for the following day. There I was interviewed by pretty much the same people, one of which knew my family member and seemed pleased that I had reached out to him to get more knowledge about the position. Was told I'd be contacted a few weeks later. Meanwhile my family member calls me and tells me the recruiter called to verify our relationship and that I did excellent during the interview. After about a month and a half of waiting, I get a short email, with grammatical errors telling me that others were more qualified.