I applied through college or university. The process took 3 weeks. I interviewed at Northwestern Mutual (Riverside, CA) in Oct 2011
Interview
I had a great deal written out to describe the whole process but my browser wiped it all out so I'm going to try and streamline it:
Came across Northwestern Mutual recruiting on my college campus for their internship position. I gave them my resume and they soon contacted me to set up a group information session.
In the group information session, you sit in a room with 5-10 others where they talk about the program. It is essentially a regular position with some extra training for the students. You get paid for training and licensing. However, they also make it clear that it's a sales/commission based job which means it'll require personal and networking skills as well as your personal effort. They then go around the room and see who is interested in continuing.
If you are interested, you have to create a 5 minute presentation about Northwestern and why you want to join them and present it at a 1 on 1 interview. This will test your presentation and communication skills. After the presentation, there are more questions gauging how interested you are in moving on.
If you're still interested, you are given a test where you have to have 6 people to take a survey about their opinions of financial representatives, 5 personal and 1 mostly unknown person. Along with the survey, you ask the surveyees to give you 5 references which will serve as your starting point on making your sales rounds. You're given from 1 - 2 weeks for this. (this is where my process ended)
Once you complete that, you are set up with a 1 on 1 interview with the area's intern adviser where they will talk about your survey results and more questions about joining. I believe that it's about this point where they will decide whether or not to offer you the position.
It's a pretty intensive process taking 3 weeks to a month with background and drug tests too but it's meant to separate those who are merely interested and those who are really dedicated to it. The process is also meant to start you off on good footing and know what to expect if and when you are offered the position.
To comment on the difficulty rating, it can range from very easy to very difficult depending on your skills and personal contribution and dedication to it.
Interview questions [2]
Question 1
Are you comfortable with your networking skills and abilities?
Initial AI screening questionnaire leads to a phone call which leads to an in-person interview. Everything was professional, and everyone on staff is more than happy to help out through the process.
Interview questions [1]
Question 1
What are your main personal, financial, and professional goals for 5 and 10 years down the line.
I applied online. The process took 2 weeks. I interviewed at Northwestern Mutual (Tucson, AZ) in Feb 2025
Interview
Interviews were very easy. Didn't feel like there was any competition. Met with a recruiter, director of growth, and didn't go through with final interview. Needed to fill out referrals sheet and conduct interviews that concluded with asking if they would be interested in my service.
I applied online. The process took 2 days. I interviewed at Northwestern Mutual (Rockland, MA) in Mar 2024
Interview
Teams call with the director of recruiting who was herself a skilled salesperson and had her script memorized to a tee. This was clearly a commission sales job where the candidate would have to use their own connections to generate their own leads. But, the product isn't terrible or outside my wheelhouse so I was interested in continuing with the process. I then failed their outdated "personality test", the type which has been debunked as completely ineffective, so the director of recruiting told me my candidacy was "on pause".
Financial Services Representative applicants have rated the interview process at Northwestern Mutual with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 56.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Services Representative roles take an average of 16 days to get hired, when considering 118 user submitted interviews for this role. To compare, the hiring process at Northwestern Mutual overall takes an average of 20 days.
Common stages of the interview process at Northwestern Mutual as a Financial Services Representative according to 118 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 20%
Personality test: 14%
Background check: 11%
Skills test: 7%
IQ intelligence test: 5%
Presentation: 5%
Group panel interview: 3%
Other: 3%
Drug test: 3%
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