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      Payment Support Interview

      Jan 24, 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Other Payment Support Interview Reviews for OnDeck

      Payment Support Interview

      Jan 25, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at OnDeck in Oct 2016

      Interview

      I had to interview with 3 people on site and 2 off site via video chat. The process was pretty good i was able to see if i would be a fit and had clear exceptions when i started.

      Interview questions [1]

      Question 1

      The questions asked is mostly to see if there is a fit for both parties.
      1 Answer
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at OnDeck in May 2016

      Interview

      One over the phone interview and 5 in person interviews. It was a pretty normal interview. The fact that you meet with so many people was a little intimidating but everyone was very nice. Just asked about career goals, why you chose ondeck, what you know about the company and your job experience.

      Interview questions [1]

      Question 1

      Why do you think you are a good fit for this position?
      Answer question
      avatar
      OnDeck response
      7y
      Thank you for taking the time to write a review! We appreciate your feedback as we continuously seek opportunities to enhance the candidate experience. We’re glad you had a positive interview experience with us and decided to join the team! - Talent Partner Team
      avatar
      OnDeck response
      7y
      Thank you for taking the time to write a review! We appreciate your feedback as we continuously seek opportunities to enhance the candidate experience. We’re glad you had a positive interview experience with us and decided to join the team! - Talent Partner Team

      Payment Support Interview

      Jan 24, 2019
      Anonymous employee
      Arlington, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at OnDeck (Arlington, VA) in Nov 2015

      Interview

      Apply, Phone interview with HR, Phone interview with PS Manager. In Person interview, Meet the Team, if all goes well offer letter sent, once accepted training and welcome to the family.

      Interview questions [1]

      Question 1

      Do you like helping people and believe in Small Businesses?
      1 Answer
      avatar
      OnDeck response
      7y
      Thank you for taking the time to write a review! We appreciate your feedback as we continuously seek opportunities to enhance the candidate experience. We’re glad you had a positive interview experience with us and decided to join the team! - Talent Partner Team

      OnDeck interviews FAQs

      • Payment Support applicants have rated the interview process at OnDeck with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Payment Support roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at OnDeck overall takes an average of 25 days.
      • Common stages of the interview process at OnDeck as a Payment Support according to 3 Glassdoor interviews include:

        Phone interview:  25%

        One on one interview:  25%

        Drug test:  17%

        Presentation:  8%

        Group panel interview:  8%

        Other:  8%

        IQ intelligence test:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(8) ;
        2. Sales(8) ;
        3. Inside Sales(7) ;
        4. Credit Analyst(6) ;
        5. Inside Sales Representative(6) ;
        6. Director(5) ;
        7. Lending Advisor(5) ;
        8. Software Development Engineer In Test (SDET)(5) ;
        9. Software Engineer(5) ;
        10. Direct Sales Agent(4) ;
        11. Payment Support Specialist(4) ;
        12. People Operations(4) ;
        13. Customer Service(3) ;
        14. Customer Service Representative(3) ;
        15. Data Scientist(3) .