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      OnDeck

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      Customer Service Interview

      Jul 9, 2024
      Anonymous employee
      Sydney
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at OnDeck (Sydney)

      Interview

      Lengthy and drawn out. Over 3 interviews, not punctual to interviews and interviewees seems random. Everyone seemed friendly and nice, offered water many times. Mix of in person and online and phone

      Interview questions [1]

      Question 1

      What do you know about the company
      Answer question

      OnDeck interviews FAQs

      • Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at OnDeck overall takes an average of 25 days.
      • Common stages of the interview process at OnDeck as a Customer Service according to 1 Glassdoor interviews include:

        Phone interview:  25%

        Group panel interview:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(8) ;
        2. Sales(8) ;
        3. Inside Sales(7) ;
        4. Credit Analyst(6) ;
        5. Inside Sales Representative(6) ;
        6. Director(5) ;
        7. Lending Advisor(5) ;
        8. Software Development Engineer In Test (SDET)(5) ;
        9. Software Engineer(5) ;
        10. Direct Sales Agent(4) ;
        11. Payment Support Specialist(4) ;
        12. People Operations(4) ;
        13. Customer Service(3) ;
        14. Customer Service Representative(3) ;
        15. Data Scientist(3) .


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