Customer Service Representative applicants have rated the interview process at OneTouch Direct with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 52.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at OneTouch Direct overall takes an average of 13 days.
Common stages of the interview process at OneTouch Direct as a Customer Service Representative according to 13 Glassdoor interviews include:
Background check: 23%
Drug test: 18%
Phone interview: 15%
Presentation: 13%
One on one interview: 10%
Group panel interview: 10%
Skills test: 10%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at OneTouch Direct (Orchard Park, NY) in Jul 2016
Interview
I applied for the customer service representative position. Well technically I did not even apply. A friend of mine told me she just got a job there and that she will tell her manager that I am interested. I got a call from the manager that night to come in for an interview the next morning. I never applied or submitted a resume. When I got to the interview I found out that you can just walk-in any day at 10am for the GROUP interview which takes about 2 hours. You're pretty much hired on the spot especially if you have csr experience. You take the drug test at the location.
Interview questions [1]
Question 1
No questions were asked necessarily. The manager just discussed the position and asked that we introduce ourselves. Then he gave us a role playing activity to do.
I applied online. The process took 1 day. I interviewed at OneTouch Direct (Tampa, FL)
Interview
The interview was though. My interviewer explained the position to me well. He asked alot of questions about my previous experience. I talked about my relevant work from home experience.
I applied online. The process took 2 days. I interviewed at OneTouch Direct (Tampa, FL) in May 2022
Interview
Informative, direct.
Very nice interview process, one over the phone the next day in person. Nice office, and people. Everyone seemed to talk highly of the company, pay , and benefits.
If you’re able to make soft calls and sell
It seems like this position is a great fit for most that can do so.
I applied online. The process took 5 days. I interviewed at OneTouch Direct (Tampa, FL) in Jan 2019
Interview
Virtual interview , this was an easy process and with the help of great people the whole entire job from start to finish was easy and the management is reliable