I applied online. The process took 3 weeks. I interviewed at Orchard Software (Carmel, IN) in Mar 2014
Interview
The first interview was a short phone one. Then there was a one hour in-person interview with the head of technical support. It was back and forth basic question and answer. Then there was a second in-person interview lasting three hours. It included a shadowing session and an awkward panel interview where noone really came prepared with questions or having looked over my resume. The best, most worthwhile part of this last interview was the part where three support members answered all my questions about the company.
I applied online. The process took 3 weeks. I interviewed at Orchard Software (Carmel, IN) in Jan 2017
Interview
Phone Interview with head of Dept. & 2 onsite interviews. The phone interview was a little awkward. The Dept head just doesn't have a very HR friendly disposition. The first onsite interview was easy. It consisted of a 5-10min talk with Dept head, an hour sitting with a support team member and 2 hours of putting together a Lego mind storm robot. The second onsite included a 4 person panel experienced employees. It was a very basic interview. Then lunch with 4 support personnel so you can ask questions about the position. The employees that work here seem to love it but they have a pretty high turn over. Hourly position $18.
Interview questions [1]
Question 1
Why do you want to work here? What books have you read recently? What do you know about Orchard?
Lab Systems Support Specialist applicants have rated the interview process at Orchard Software with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Lab Systems Support Specialist roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Orchard Software overall takes an average of 14 days.
Common stages of the interview process at Orchard Software as a Lab Systems Support Specialist according to 2 Glassdoor interviews include:
One on one interview: 22%
Group panel interview: 22%
Phone interview: 22%
Drug test: 11%
Presentation: 11%
Background check: 11%
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