I applied online. I interviewed at POP MART (Sydney) in Apr 2023
Interview
HR is good and professional, clear and straight to points, interview process is simple and quick response, also there is follow up after interview. And HR is helpful to answer questions.
Interview questions [1]
Question 1
Do you have any customer service experience? Do you have any experience of dealing difficult situation? How do you describe yourself?
I applied online. I interviewed at POP MART (Sydney) in Jan 2026
Interview
Applied online and was invited to an interview with hirer who asked basic interview questions about my experience. I was then invited to another interview with HR whom I discussed with more about admin related topics.
Lovely manager and staff but the business model, hours and environment is clearly toxic and a recipe for burnout. Unmanageable footfall in store and lack of facilities. The company is cutting costs where they should be investing and taking care of their staff.
Interview questions [1]
Question 1
Physical ability to perform deliveries, any booked holiday and time off.
It took me 1 month to hear back from the store manager to get an interview. We set up a phone interview, and then I got the offer, but waiting on the email for onboarding takes another 5 days.
Sales Associate applicants have rated the interview process at POP MART with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 43.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at POP MART as a Sales Associate according to 3 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Other: 33%
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