POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

111 reviews
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I know to be honest

Cons

Extremely disorganized, required to work excessive overtime with no pay, minimal benefits, no pay reviews, really poor management, everyone is burned out, stressed, overwhelmed, poor ethical and social responsibility. High staff turnover,

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Job itself is fine, very genuine job in retail

Cons

but the people there makes the job harder. generally people work there dont last long, either getting gaslighted by management and schedule arrangements, or receiving warning letters and go. the only few that last more than a year are people that already reached the higher positions and seems candied by the management. the rules kept changing by the management in a “soft way”. the schedule only comes out week by week so its tough to schedule other stuffs unless you booked AL and approved for certain dates.

Viewing 1 - 3 of 111 Reviews

Glassdoor has 123 POP MART reviews submitted anonymously by POP MART employees. Read employee reviews and ratings on Glassdoor to decide if POP MART is right for you.