It was very chill and the interviewer asked questions that were relatively easy to answer. It was a face to face interview and wasn’t as stressful as I thought it would be
Interview questions [1]
Question 1
Do you have any retail experience? If not how would you sell our products? (Or scenario based)
I applied online. I interviewed at POP MART (Sydney) in Jan 2026
Interview
Applied online and was invited to an interview with hirer who asked basic interview questions about my experience. I was then invited to another interview with HR whom I discussed with more about admin related topics.
Lovely manager and staff but the business model, hours and environment is clearly toxic and a recipe for burnout. Unmanageable footfall in store and lack of facilities. The company is cutting costs where they should be investing and taking care of their staff.
Interview questions [1]
Question 1
Physical ability to perform deliveries, any booked holiday and time off.
It took me 1 month to hear back from the store manager to get an interview. We set up a phone interview, and then I got the offer, but waiting on the email for onboarding takes another 5 days.
Sales Associate applicants have rated the interview process at POP MART with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 43.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at POP MART as a Sales Associate according to 3 Glassdoor interviews include:
Other: 33%
One on one interview: 33%
Skills test: 33%
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