Customer Service Representative (CSR) applicants have rated the interview process at PeopleJoy with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at PeopleJoy overall takes an average of 7 days.
Common stages of the interview process at PeopleJoy as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
I applied online. The process took 1 week. I interviewed at PeopleJoy
Interview
The process has changed, but initially you had to meet with another CSR, then if liked, you were passed on to the COO, and then, finally, the CEO all through the phone and zoom.
Interview questions [1]
Question 1
Why do you want to work here? What are your strengths and weaknesses?
Interviewed with recruiter, he had to reschedule to due to something “urgent” coming up. No problem (at that point). He just asked basic and boring questions for a support position. Asked me to follow up with him if I didn’t hear back within a few business days which I thought was weird because that’s not my job, it was his but I followed up within a few days. The recruiter told me he would look into scheduling the 2nd interview. Never heard back.
Typical of the job market now but it still doesn’t make it any less unprofessional or less of a red flag.