Customer Service Representative applicants have rated the interview process at PeopleReady with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at PeopleReady overall takes an average of 15 days.
Common stages of the interview process at PeopleReady as a Customer Service Representative according to 22 Glassdoor interviews include:
Background check: 23%
One on one interview: 23%
Phone interview: 20%
Drug test: 11%
Personality test: 7%
Skills test: 7%
IQ intelligence test: 4%
Group panel interview: 3%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
The process took 3 days. I interviewed at PeopleReady (Central Valley, CA) in Aug 2010
Interview
First, you'll meet with the branch manager and probably one or more CSR's in the office. The company provides a list of acceptable questions and gives each manager some flexibility in the questions, but they have to ask the same questions to each candidate to avoid any chance of bias or discrimination. It's all the cliche questions like Describe a time you faced adversity? and How often have you been late to work in the past two years? If you pass that interview you'll have a meeting with the district manager, and if you pass the DM then you're in.
Interview questions [2]
Question 1
Tell me about a time you had to face adversity in the workplace or at school?
Recruiter, Hiring Manager, Regional VP, National VP. Took some time but all my questions were answered and gave me a good feel for the team and role. Happy with the process over all.
I applied online. The process took 2 weeks. I interviewed at PeopleReady (Dallas, TX) in Feb 2023
Interview
Multiple rounds working from the recruiter up to the VP. All virtual and easy to schedule. HR was very easy to work with and no surprises. Everyone was very open and approachable. No trouble honestly answering questions.
I applied through other source. The process took 1 day. I interviewed at PeopleReady in Jun 2016
Interview
Initial interview went well. I was hired within a day as a temp to perm. It took 10 months and 5 other interviews to be hired on as a perm employee with no wage increase and then I had take take training all over again on a job I had been doing for 10 months at that point.