Customer Service Representative applicants have rated the interview process at PeopleReady with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at PeopleReady overall takes an average of 15 days.
Common stages of the interview process at PeopleReady as a Customer Service Representative according to 22 Glassdoor interviews include:
Background check: 23%
One on one interview: 23%
Phone interview: 20%
Drug test: 11%
Personality test: 7%
Skills test: 7%
IQ intelligence test: 4%
Group panel interview: 3%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at PeopleReady (Woodinville, WA) in May 2015
Interview
Applied online through their website using a link from my local unemployment offices job list. Two days later I got an email saying they liked my resume and wanted to set up a phone interview. Got the first one set up at 11 am for two days later. I sat and waited and got no phone call, 12:45 I called the number that was in the email and left a message. Got an email later that day with an apology and to reschedule the interview for the following day at 10:30 am. At 11:12 I finally got the call and they apologized, stating that the alert didn't pop up to call me. It didn't sound like they knew what they were doing. I asked some questions about what the job schedule was like and after the question was answered, I was placed on hold.
When told about the job duties, I was told I would be on call when not working my shift. The part about being on call had not been on the listing when I applied or I wouldn't have applied. It also didn't make sense to have a CSR on call and when asked about it, I was given different answers that all sounded like they don't want to take the time to properly staff the company.
When I was asked if I understood what the job duties were, I told them that I wasn't. I was then told to read the job listing and research the company and if I was still wanting the job to email them and reschedule another interview.
Recruiter, Hiring Manager, Regional VP, National VP. Took some time but all my questions were answered and gave me a good feel for the team and role. Happy with the process over all.
I applied online. The process took 2 weeks. I interviewed at PeopleReady (Dallas, TX) in Feb 2023
Interview
Multiple rounds working from the recruiter up to the VP. All virtual and easy to schedule. HR was very easy to work with and no surprises. Everyone was very open and approachable. No trouble honestly answering questions.
I applied through other source. The process took 1 day. I interviewed at PeopleReady in Jun 2016
Interview
Initial interview went well. I was hired within a day as a temp to perm. It took 10 months and 5 other interviews to be hired on as a perm employee with no wage increase and then I had take take training all over again on a job I had been doing for 10 months at that point.