I applied online. The process took 5 days. I interviewed at Phorest Salon Software
Interview
Had an interview here before the pandemic hit, first interview was a chat with them over the phone with general questions. After that I was asked to do a design test which was supplied through email, very detailed documentation and a clear deadline for submitting the test.
Unfortunately the interviewing process was then put on hold because of the pandemic, and despite me following up and Phorest assuring me they would be in touch again, I never heard back. However despite this, I think the overall process was good.
Interview questions [1]
Question 1
I was asked general questions about my experience, what I liked and didn't like about my previous job etc. The test had me re-design a specific part of their website.
I applied online. The process took 2 weeks. I interviewed at Phorest Salon Software (Dublin, Dublin) in Feb 2020
Interview
Online application, HR phone call, design test, 2 aptitude tests, face to face interview (which was just another HR and aptitude test)
The initial HR call was fine, all the questions you would expect. Then I was asked to redesign a web page which I put about 12 hours of work into and paid for childcare so that I could do it well. I was called for a face to face interview on the back of this project, but the designer "couldn't make it" to the interview and the project or my process wasn't once mentioned or discussed. When I brought it up myself and asked for feedback or a discussion, I was told that the designer"must have been pleased" otherwise I wouldn't have been offered an interview, and that was that. The rest of the interview was 2 people who were not designers, repeating the same HR questions over and over for each role I've had in the past. These questions were on a sheet of paper and just repeated for every role.
It might be a process that makes sense for other roles, but I think Phorest's design interview process needs to be reviewed. They could have brought a product designer in to sit in on the interview, or rescheduled. When you ask a designer to do a project as part of your interview process, especially one that is aimed at improving your product, make sure to respect the work and time that they put in.
I didn't hear anything from Phorest after the interview. I knew leaving the office that I didn't want to work there, but I remained professional and polite. That feeling was solidified for me when I didn't even receive a rejection email thanking me for my time. Lots of improvements needed I feel!
Interview questions [1]
Question 1
How would X rate you?
How would you rate you?
(repeat this 20x and that was the interview)
