Customer Service Associate applicants have rated the interview process at Planet Fitness with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
Common stages of the interview process at Planet Fitness as a Customer Service Associate according to 3 Glassdoor interviews include:
One on one interview: 33%
Group panel interview: 17%
Background check: 17%
Drug test: 17%
IQ intelligence test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Planet Fitness (Bloomington, IN) in Mar 2017
Interview
I applied online and got a call for an interview around a week later. I went in for my interview and am currently waiting for a call back on whether or not I got the job
I applied online. The process took 1 week. I interviewed at Planet Fitness (Myrtle Beach, SC) in Dec 2021
Interview
phone call: very unprofessional. No follow up at all whether hired or not interested. when i said i wasn't a member it was like she didn't care about my experience. When i stated I was older she said I'll talk to my manager and get back with you one way or the other. Still waiting on that reply.
I applied online. I interviewed at Planet Fitness (Detroit, MI)
Interview
Its a pretty laid back process, they alternated asking questions nothing to crazy, They give you a script to read from out loud, Just make sure you can read out loud while in front off people.
Interview questions [1]
Question 1
Where do you see yourself in the next year here,
a couple what would you do ifs,
They ask you about sales exp.
Do you mind cleaning etc.....