I applied in-person. The process took 2 days. I interviewed at Planet Fitness (Forest Park, IL) in May 2016
Interview
There were questions about my skills and why I want to work for Planet Fitness. They would also describe scenes about difficulty customers and how you would address to resolve the situation.
I applied online. I interviewed at Planet Fitness (Wesley Chapel, FL) in Jan 2026
Interview
They take you to a table with a team lead and a manager and they will interview you in house and they are polite and well mannered and dont ask very hard questions
Interview questions [1]
Question 1
What do you do for hobbies
What was a time you had deal with a problem customer
Are you able to perform janitorial duties
They ask normal questions, like tell me about yourself, what you do at your current job, and they ask very basic ans general questions. Interview is fairly easy. Having open availability helped in my case.
Interview questions [1]
Question 1
"Tell me about a difficult situation andhow did you overcome it/ handle it."
I interviewed at Planet Fitness (Hawaiian Beaches, HI)
Interview
Fast and professional offered tons of Insight into the job position and culture. Honest about question and gave the impression of a good crew. Very fast response following the interview.
Front Desk applicants have rated the interview process at Planet Fitness with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk roles take an average of 6 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
Common stages of the interview process at Planet Fitness as a Front Desk according to 59 Glassdoor interviews include:
One on one interview: 43%
Background check: 15%
Phone interview: 9%
Drug test: 9%
Group panel interview: 7%
Personality test: 5%
Presentation: 4%
Skills test: 3%
IQ intelligence test: 3%
Other: 2%
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