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      Planet Fitness

      Engaged Employer

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      Related searches: Planet Fitness reviews | Planet Fitness jobs | Planet Fitness salaries | Planet Fitness benefits
      Planet Fitness interviewsPlanet Fitness Member Services interviewsPlanet Fitness interview
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      Planet Fitness interviews FAQs

      • Member Services applicants have rated the interview process at Planet Fitness with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Services roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
      • Common stages of the interview process at Planet Fitness as a Member Services according to 6 Glassdoor interviews include:

        One on one interview:  29%

        Drug test:  14%

        Presentation:  14%

        Group panel interview:  14%

        Background check:  14%

        Skills test:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative(138) ;
        9. Personal Trainer(134) ;
        10. Front Desk Agent(123) ;
        11. Manager(96) ;
        12. Club Manager(94) ;
        13. Sales Associate(88) ;
        14. Fitness Trainer(79) ;
        15. Fitness Instructor(74) .


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    • Member Services Interview

      Aug 20, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Member Services Interview Reviews for Planet Fitness

      Member Services Interview

      Sep 24, 2025
      Anonymous Interview Candidate
      Raymond, NH
      Declined offer

      Application

      I applied in-person. I interviewed at Planet Fitness

      Interview

      manager called and did a phone interview and then asked me to come in and do an in person interview. after he called and told me my training days

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      Answer question
      Positive experience
      Easy interview

      Application

      I interviewed at Planet Fitness (Raymond, NH)

      Interview

      Good, basic questions and very quick and easy. About what you would expect from an entry level job interview for a customer service position. Manager interviewing was very nice and clearly explained what the job duties and roles were

      Interview questions [1]

      Question 1

      What is your availability for this role
      Answer question

      Member Services Interview

      Sep 27, 2023
      Anonymous employee
      Dundalk, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Planet Fitness (Dundalk, MD) in Oct 2022

      Interview

      great it was very professional and quick. easy hiring process and nice people to work with. i was met with kindness and respect since day one. glassdoor is making me write so many words.

      Interview questions [1]

      Question 1

      what does integrity mean to you
      1 Answer

      Member Services Interview

      Jun 30, 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Planet Fitness

      Interview

      Quick and easy. The manager was able to get back to me within a few days and the interview was straight forward and touched upon things that pertained to the job. Was a very professional interview from both perspectives.

      Interview questions [1]

      Question 1

      How would you deal with a customer complaint?
      1 Answer

      Jobs at Planet Fitness

      5K jobs in United States
      Member Services FT Ridgeland (M-F 6am-2pm)
      Ridgeland, MS
      ·
      $11 - $11 /hr
      (Employer provided)
      View job
      Member Services PT Kokomo
      Kokomo, IN
      ·
      $35K - $52K /yr
      (Glassdoor est.)
      View job
      Member Services PT Hyde Park
      Chicago, IL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Part-Time Member Services- Starkville
      Starkville, MS
      ·
      $24K - $31K /yr
      (Glassdoor est.)
      View job
      Member Services FT
      Covington, GA
      ·
      $32K - $45K /yr
      (Glassdoor est.)
      View job
      View all Member Services Jobs