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      Planet Fitness

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      Related searches: Planet Fitness reviews | Planet Fitness jobs | Planet Fitness salaries | Planet Fitness benefits
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      Customer Service Interview

      Aug 24, 2019
      Anonymous employee
      Marlboro, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Planet Fitness (Marlboro, NJ) in Feb 2017

      Interview

      It was pretty easy. She asked what makes me an ideal candidate and my hours that are available. She also asked if I have experience in the gym. She wanted to know how reliable I am and how good I am with the general public.

      Interview questions [1]

      Question 1

      What are your hours? Can you handle waking up early? Describe a time .....?
      Answer question

      Other Customer Service Interview Reviews for Planet Fitness

      Customer Service Interview

      Mar 17, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Planet Fitness

      Interview

      Simple interview, in and out. Very respectful and professional. There were about five straight forward questions asked. They weren’t any questions that threw me off guard. I decided to decline but seemed like a great place to work.

      Interview questions [1]

      Question 1

      Availability to be able to work
      Answer question

      Customer Service Interview

      Feb 25, 2025
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Planet Fitness (Los Angeles, CA)

      Interview

      it was very good and they were kind enough. but I just didn't like it. I like to workout there. they have great locations it was very good and they were kind enough. but I just didn't like it. I like to workout there. they have great locations

      Interview questions [1]

      Question 1

      why chose here other than other gyms
      Answer question

      Customer Service Interview

      Apr 25, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Planet Fitness

      Interview

      Very simple interview process, they just had me sit down with the general manager in the front sitting area. Asked me a few questions about myself and other job that I had at the time and if that would conflict potentially. I knew if I had the job within a week or so.

      Interview questions [1]

      Question 1

      Where do you see yourself in five years? What are your personal goals or career goals?
      Answer question

      Planet Fitness interviews FAQs

      • Customer Service applicants have rated the interview process at Planet Fitness with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
      • Common stages of the interview process at Planet Fitness as a Customer Service according to 6 Glassdoor interviews include:

        One on one interview:  60%

        Phone interview:  20%

        Drug test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative(138) ;
        9. Personal Trainer(134) ;
        10. Front Desk Agent(123) ;
        11. Manager(96) ;
        12. Club Manager(94) ;
        13. Sales Associate(88) ;
        14. Fitness Trainer(79) ;
        15. Fitness Instructor(74) .


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      Jobs at Planet Fitness

      1K jobs in United States
      Part Time Weekend Customer Service
      Greenfield, IN
      ·
      $30K - $43K /yr
      (Glassdoor est.)
      View job
      Member Services Representative
      Martinez, GA
      ·
      $29K - $36K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative
      Troy, MI
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Member Services Representative - Weekend PT
      Columbus, IN
      ·
      $31K - $40K /yr
      (Glassdoor est.)
      View job
      Member Services Representative
      Country Club Hills, IL
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      View all Customer Service Jobs