Fairly easy and relaxed. Formal but gym setting so it's easy to see where you will be working and what it will look like. Managers are able to help show you the process and tour that you will need to memorize and demonstrate to all customers.
Customer Representative applicants have rated the interview process at Planet Fitness with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -