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      Planet Fitness

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      Planet Fitness interviewsPlanet Fitness Guest Service Representative interviewsPlanet Fitness interview
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      Guest Service Representative Interview

      Oct 7, 2022
      Anonymous Interview Candidate
      Lincolnwood, IL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Planet Fitness (Lincolnwood, IL) in Oct 2022

      Interview

      I was contacted to set up an interview, I replied within a hour the same day saying I was still interested and I sent the times I would be free. I stated that I was on vacation so my availability was short. They asked to set up an interview in a time slot that was outside of the times I said I would be free, but I still agreed to do the interview. I pushed off my plans that day so I could wait for their call, and by the time that it was time for the call they didn't call me. I waited about 15-20 minutes and I ended up calling them. I was told by one of the employees that the manager was in the break room. They did not let me know anything about the interview, and I've reached out letting them know I'm still free if they want to reschedule. I ended up letting them know that I was no longer interested in the job because it's really unprofessional to be ghosted for a job interview. I wish they would've let me know, this was all within the span of two days, so if they hired someone else within that time that's kind of crazy. I just wish they didn't waste my time.

      Planet Fitness interviews FAQs

      • Candidates applying for Guest Service Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 9 days.
      • Common stages of the interview process at Planet Fitness as a Guest Service Representative according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Member Service Representative(535) ;
        2. Front Desk Associate(505) ;
        3. Front Desk Receptionist(372) ;
        4. Front Desk(342) ;
        5. Customer Service Representative(322) ;
        6. General Manager(272) ;
        7. Assistant Manager(265) ;
        8. Member Services Representative(138) ;
        9. Personal Trainer(134) ;
        10. Front Desk Agent(123) ;
        11. Manager(96) ;
        12. Club Manager(94) ;
        13. Sales Associate(88) ;
        14. Fitness Trainer(79) ;
        15. Fitness Instructor(74) .


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