Customer Success Manager applicants have rated the interview process at Planet with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 20% positive. To compare, the company-average is 41.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 29 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Planet overall takes an average of 32 days.
Common stages of the interview process at Planet as a Customer Success Manager according to 5 Glassdoor interviews include:
One on one interview: 25%
Presentation: 25%
Group panel interview: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 weeks. I interviewed at Planet (San Francisco, CA)
Interview
Phone screen, hiring manager, several interviews with potential colleagues, hiring manager again, case study take home project/presentation, hiring manager an additional time. Overall far too many steps for the role and an example of long drawn out interview processes.
Interview questions [1]
Question 1
How would you prioritize and manage a large portfolio of accounts?
After an initial screening call by the talent acquisition manager, there were multiple interviews with the hiring manager as well as different team members. Questions were a mix of competency-based and behavioral questions and culture fit, The process was clear and communication was very good. After 3-4 weeks of interview's there was a final presentation -on a them directly related to the role- in front of the team and the team's director.
Interview Process went like this:
1) Recruiter
2) Hiring Manager
3) Cross-functional team member
4) Cross-functional team member
5) Director
This was the most interview rounds I have experienced. Seems like too much time for me, and for the interviewers. They must have spent 3x as much time!
Interview questions [1]
Question 1
Tell me about a time you got feedback from a manager.
I applied online. I interviewed at Planet (Brussels) in May 2025
Interview
Quite a long process (5 steps in total) that I could finish in 1.5 months. The chats were quite informal but with a lot of specific questions on technical and customer-focused tasks.
Interview questions [1]
Question 1
Presentation about myself and relevant experience in the past, examples of challenges with customers and how I solved them, technical questions about satellite data and EO in general, final 20-min presentation on an high-risk customer scenario + QA