Podium Customer Success Manager (CSM) interview questions

Focused on understanding how well you handle objections and whether you have good time management. They also focused on whether I could effectively communicate with a potential customer. Average difficulty and they’ll want to hear experience examples.

There was a phone interview, and then an interview with 2 of their hiring managers, and then an interview with a manager above them. Then, they ghosted me for 2 weeks. Only after I reached out by phone multiple times and emailed 3 people did I finally get a generic email reply back.