I'll post this by steps I was hired for the new nyc potbelly crew and since I know they are opening 2-3 more potbellys this year in nyc this should help everyone 1- Fill out the application online 2- there was a job fair for potbelly from 8am-9pm(GO AS EARLY AS POSSIBLE) 3-in the job fair there was a paper application(only fill it out if you did not do the online application) 3- Go with a smile and dress to impress(yes there was actual people in jeans and sneakers) 4- there were three people interviewing ( main owners, and 2 general managers) 5- the potbelly interview was very easy people these are the nicest people you'll ever meet, it felt like a conversation and not an interview OK NOW QUESTIONS 1- they'll look at you resume(BRING YOUR RESUME/COVER LETTER) and ask for you to give a quick explanation on your past jobs,school 2- potbelly sometimes have stressful situations, explain a stressful situation that you had to overcome? 3-sometimes in potbelly somethings are not finished, explain a situation where you were not able to finish an assignment/duty? 4- explain a situation were an former employee complained about you? 5- explain a situation where you had an disagreement with another employee/employer ? 6-explain a situation you had to overcome? 7- explain a time where you reached a goal? 8-explain a situation where you pleased a costumer? 9-explain a situation where you received great costumer service? 10-will their be any changing situations with you for the next few months? 11- what days are you available? 12- why are you interested in potbelly? Don't be nervous in this interview, they are not looking for robots, and this is not an office job. They can care less on how many jobs you had in the past if you can't explain the job . DO YOUR RESEARCH ON POTBELLY, if you go like" uh..........uh" when they ask you why you want to work at potbelly then you are not getting the job