I applied online. The process took 2 weeks. I interviewed at Primark (Derby, England) in Sep 2015
Interview
It was a one-on-one interview which was nice and personal.
Made to feel welcome
Easy going
Simple and no trick questions
Overall it was a good interview, perfect for someone who is new to work and has not yet had a formal interview. It helped me with future retail interviews.
Interview questions [1]
Question 1
- Example of good CS
- why I wanted the job
- what jobs I have done in the past
There is a standard checklist that they follow. You answer basic, straightforward questions you would expect and are scored as a result. It is very easy to prepare for. You are scored on a rating scale, I believe numerical!
Interview questions [1]
Question 1
How would your former or current boss describe you?
Very simple and straightforward questions. Nothing challenging. Took place in an empty office with no distractions. Questions mainly about my skills and why I was suitable for the role. Took around 30 mins to an hour.
It was a group interview initially then we were taken to have a one to one. After which we basically had a trial shift for a couple of hours. They spoke to us about working with the business and allowed us to ask questions
Customer Service Assistant applicants have rated the interview process at Primark with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Customer Service Assistant according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -