Customer Service Representative applicants have rated the interview process at Primerica with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 45.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Primerica overall takes an average of 5 days.
Common stages of the interview process at Primerica as a Customer Service Representative according to 19 Glassdoor interviews include:
One on one interview: 31%
Background check: 15%
Phone interview: 15%
Drug test: 13%
Skills test: 10%
Presentation: 5%
Group panel interview: 5%
Personality test: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
This place is on BS... They called me saying they found my resume on career builder and i was told they are looking for CSR, Managers, and buisness opener. So i came in for the interview where she than told me the same as on the phone and she said the interview was 3 steps. They than made us watch a video and listen to people talk for like 35 to 45 mins. They than told me to come back for the 3rd. At the interview EVERTHING SHE SAID CHANGED. i told her 3 times now that im more for manager because i have the experience and education she than told me they are not looking for manager only CSR which is 100% commission i than asked about the buisness openers she than told me all the buisnesses are open which was not what she said before. She than said that i need to commit to train which i thought meant she wanted me to be there NO that was not the case. She wAnted me to pay 480 something dollars right than and there not this was not mentioned to me i wad told 99 dollars and they pay the rest so i didnt come prepared with that much on me. She than pulls out a square for her phone and asked again for the money. This really upset me so i got up anf walked out. I dont understand how they trying to save people money but they wanted 400 from me. They are making money off of you DONT DO IT....
I applied through a recruiter. The process took 2 days. I interviewed at Primerica (Winder, GA) in Aug 2025
Interview
You have a personal interview and then you must attend a webinar that has other guests on it. Then you must fund 125$ to get your personal Rep ID, but can be refunded after you complete your 90 days of training.
I applied in-person. The process took 1 day. I interviewed at Primerica (Dublin, OH) in Feb 2025
Interview
Positive experience but a little pushy at times. Gets referrals to call and recruit. If you are into sales, might be a good role for you. If you're ok with constant no's, this might be the role for you.
I applied in-person. The process took 1 day. I interviewed at Primerica (North York, ON) in Jan 2025
Interview
I applied for a job through a job board but decided not to attend the interview (Toronto - North York, ON). I wanted to show respect by informing the lady that I would not be attending the interview. However, the lady responded in a very impolite manner.
I recommend not attending this interview and applying for this job.