Customer Service Representative applicants have rated the interview process at Primerica with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 45.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Primerica overall takes an average of 5 days.
Common stages of the interview process at Primerica as a Customer Service Representative according to 19 Glassdoor interviews include:
One on one interview: 31%
Background check: 15%
Phone interview: 15%
Drug test: 13%
Skills test: 10%
Group panel interview: 5%
Presentation: 5%
IQ intelligence test: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Primerica (North York, ON) in Sep 2024
Interview
Very simple just includes tell me about yourself and then she started to talk more about the company and the position and she mentioned that there is no basic salary you just have to rely on the compensation
I applied through a recruiter. The process took 2 days. I interviewed at Primerica (Winder, GA) in Aug 2025
Interview
You have a personal interview and then you must attend a webinar that has other guests on it. Then you must fund 125$ to get your personal Rep ID, but can be refunded after you complete your 90 days of training.
I applied in-person. The process took 1 day. I interviewed at Primerica (Dublin, OH) in Feb 2025
Interview
Positive experience but a little pushy at times. Gets referrals to call and recruit. If you are into sales, might be a good role for you. If you're ok with constant no's, this might be the role for you.
I applied in-person. The process took 1 day. I interviewed at Primerica (North York, ON) in Jan 2025
Interview
I applied for a job through a job board but decided not to attend the interview (Toronto - North York, ON). I wanted to show respect by informing the lady that I would not be attending the interview. However, the lady responded in a very impolite manner.
I recommend not attending this interview and applying for this job.